Field Service Technician

Location: Madison, WI

Department: Engineering

Type: Full Time

Min. Experience: Mid Level

Does designing solutions to unique and novel problems and working with a collaborative, multidisciplinary, caring team excite you? Do you love fast-paced, flexible, and fun environments?

 

If so, we have a career for you!

 

Working as Understory's Field Service Technician in our Madison, WI office, you will be on the front line of our weather station network deployments and have the opportunity to work closely with our engineering department to install and repair weather stations; aid in the construction inspection, testing, and condition assessments; and develop inspection reports. While you rock this role, you will work alongside a diverse team that delivers disruptive products that bring together custom built hardware, unique data analytics, and user-friendly cloud platforms.

 

Your main role responsibilities will include…

  • preparing installation documentation, photo documentation, and inventory reports
  • traveling to site locations across the US and installing weather stations
  • meeting project guidelines in ways that balance technical requirements, constructability, cost, maintainability, operability, and safety
  • completing electrical and mechanical maintenance
  • evaluating and making recommendations for process and product improvements
  • assisting with lab and field tests by deploying weather stations and third-party sensors
  • assisting in prototyping, machining, and general fabrication
  • maintaining an organized lab space

 

If you enjoy working in a casual and highly collaborative organization that brings the most advanced weather data and technology to the market, you're a great fit for our team!

 

You're exactly what we're looking for if you…

  • love working with your hands and thinking on your feet;
  • have an excellent mechanical aptitude;
  • are an excellent communicator with strong attention to detail;
  • are flexible, hardworking, and independent;
  • are experienced in project management;
  • are experienced in CAD drafting (Solidworks, AutoCAD Inventor);
  • are skilled at interpreting circuit and mechanical drawings;
  • are quick to learn new technologies and are comfortable with collaborative messaging;
  • are fun, enthusiastic, disciplined, and a team player;
  • desire to work in an early-stage company;
  • can lift objects up to 75 pounds regularly;
  • are comfortable with climbing ladders, bending, squatting, stooping, twisting, reaching, walking, standing, and working at heights and/or on irregular surfaces; and
  • have your own reliable transportation, valid driver’s license, meet qualifications to be insured on company vehicles and able/willing to drive a company vehicle.

 

We’ll be even more excited if you…

  • have experience working remotely, or with a partially remote team;
  • have experience in tower, electric power distribution, home satellite installation, telecom, or construction industries;
  • are comfortable with a working hour spread of 50% travel/onsite and 50% office work;
  • are climbing certified, or have extensive climbing experience; and
  • have machining experience on a lathe or CNC mill.

 

Compensation includes:

  • Base salary commensurate with experience
  • Full-time benefits
  • Position requires being based in Madison, WI; relocation not offered

 

Company details:

Understory detects rain, hail, wind, and other weather events where the risk to life and property is the greatest -- directly at the earth’s surface. Understory's ground-truth detection provides weather data that leads the industry in resolution and fidelity, which has tremendous potential value and application throughout the country as $485 billion of the U.S. economy fluctuates with weather, touching industries such as insurance, agriculture, and broadcast.

Currently, Understory is an early-stage start-up consisting of eleven awesome team members and is venture backed. Our team works hard, but also makes time for team and family fun!

 

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